Ability Matters Group retains national customer service award

Ability Matters CROP

Ability Matters Group is celebrating being named Motability’s ‘Large fleet dealer of the Year’ for the second year running.

The award recognises outstanding service to customers of the Motability Scheme and is based on direct customer feedback.

AMG’s customers scored their customer service with an average of 9.83/10 over the last 12 months, giving the Group the highest score for dealerships with a fleet size above 200.

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The mobility equipment supplier said the award demonstrates its “exceptional commitment to high standards of care as one of the UK’s leading scooter and powered wheelchair dealerships.”

The Motability Scheme offers a simple leasing package to over 15,000 scooters and powered wheelchair customers throughout the UK, helping people with disabilities to maintain their independence.

Ian Goswell, commercial services director at Motability Operations, said: “The Motability Scheme introduced the scooter and powered wheelchair dealership awards to recognise those dealerships delivering exceptional levels of customer service.

“It’s very pleasing to see such high levels of customer feedback for Ability Matters Group.”

Ability Matters Group is an international supplier of medical products and services and is comprised of several different businesses, including a substantial retail arm providing mobility equipment and services.

Tags : ability mattersability matters groupawardsmotabilitymotability operations
Carly Hacon

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