Abacus overcomes COVID challenges to install specialist care baths in the Netherlands


Abacus Specialist Bathroom Solutions has partnered with Dutch business Homecare Innovation to install specialist care baths at new accessible holiday apartments in The Netherlands.

Each apartment within De Egmonden complex, which has been specifically designed for disabled visitors, now feature two Gemini 2000 baths to ensure safety and support for guests.

Abacus is part of the Gainsborough Healthcare Group, which has been a UK manufacturer of specialist baths for over 30 years.

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The company overcame the challenges of COVID restrictions to provide a complete installation service for the De Egmonden apartments – from site survey through to bath manufacturing, installation and aftercare service.

Clare Long, export manager, Gainsborough Healthcare Group, explained: “Due to the pandemic this installation proved very challenging. There were multiple factors Abacus had to overcome to ensure the project came to fruition; however, a highly successful final result was achieved in the end. Every department within the business became involved – from the factory through to technical design and installation. It was a real team effort with so many people working behind the scenes to make it happen.

 “This bath represents a first for us in terms of international installation and will pave the way for further success in Europe as we expand our export services.”

When the installation was scheduled in April 2021, Abacus considered the possibility of directing Homecare Innovation technicians via video link as travel to Holland was severely restricted.

However, it was decided that Craig Johnson, Gainsborough National Service Manager, and a UK engineer, needed to be onsite to ensure the project was concluded without issues. 

Following a challenging Covid testing procedure, the Gainsborough representatives were able to travel over to Holland and implemented the company’s ‘Protection Promise’ protocols to maximise safety for the client, their colleagues and themselves.

Michel Dalhuisen of Homecare Innovation, said: “Bearing in mind the difficulties that Covid presented to all of us, we are proud of how the project was delivered and how we met the installation deadline. With the pressure on, this project proved that Homecare Innovation and Gainsborough have a strong relationship. We kept communication clear with the client and we delivered on all our promises. The client is delighted with the end result as both Gemini baths will provide an exceptional bathing experience for all disabled guests.”

The Gemini 2000 features foot and back rests that can be repositioned dependent on the required leg room, obstruction sensors to ensure safe lowering and a locking mechanism in the upright position.

It has an optional roaming shower system that provides temperature-controlled water and a range of sensory options, including Air spa, Chromotherapy and Bluetooth sound system.

The bath also includes BioCote antimicrobial protection, which provides hygienic protection. This silver-ion technology is integrated during the manufacturing process so cannot be wiped or worn away.

Tags : abacus specialist bathroom solutionsHomecare Innovation
Sarah Clarke

The author Sarah Clarke

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