TGA Mobility today insisted it is co-operating fully with a CMA investigation into concerns that it potentially broke competition law by restricting its retailers from advertising prices online.
The Suffolk-based supplier has been under investigation since April, with the probe focusing on agreements it had with three online retailers.
In a statement provided to AMP, TGA said it took the CMA’s concerns seriously and pointed out that to date no infringement has been found.
The full statement reads: “TGA is responding to an investigation by the UK Competition and Markets Authority (CMA). The CMA’s concerns related to internet sales and alleged restrictions upon three retailers advertising prices online. This follows other investigations into our industry over the last few years.
“To date no infringement has been found and TGA have cooperated fully with the CMA, taken their concerns seriously and offered forward looking steps to show TGA’s continued compliance with competition law.
“TGA agree with the CMA that the internet is a vital and useful tool for consumers to research and compare prices online. It is also vital that consumers get the appropriate level of advice and support online or in-store to ensure they get the right products to suit their needs. Our products are all Class 1 Medical Devices and as such we are fully committed to pre-sale and after-sales care.
“As longstanding members of the British Healthcare Trades Association (BHTA) we comply with the Trading Standards Approved Code of Practice and encourage all consumers of mobility products to look for the Approved Code logo to ensure they receive the right level of care and support when making their purchase.”
TGA has been a respected designer, manufacturer and provider of mobility products for over 30 years with a specialty in scooters. It is renowned for its comprehensive range of quality mobility scooters that includes the BBC Top Gear-winning Breeze S4, folding Minimo car boot scooter family and eye-catching Vita range.
The family-run business says it is dedicated to quality, innovation and service, with all of its products undergoing rigorous testing before delivery to ensure independence with peace of mind.
The CMA has acknowledged that TGA is in the process of confirming to all its retailers that they are free to advertise prices online and to decide for themselves the level of those prices.
In addition, it recognises that TGA is instituting a wide-ranging competition compliance and training programme across its business.
The CMA said that it is now considering its next steps with regards to the investigation following the action that TGA has taken to bring the restrictions to an end and comply with competition law going forward.