Since venturing into the world of mobility retail, Ross Care, under James Parramore, has certainly not limited itself to any one avenue.
In fact, the Merseyside-based dealer now operates services to NHS patients, of which 80,000 people use its equipment, in addition to private customers.
James has ensured that the company is able to stay diverse and operate in multiple areas, rather than narrowing itself to one domain — which could ultimately prove a risk in this fast-changing market.
But while ensuring its operations are diverse, Ross Care’s boss is also working hard to ensure each area remains as strong as possible and is structured to meet customers’ expectations.
At its most recent shop opening in Oldham — its other branches are located in Ellesmere Port, Leeds and Sunderland — James has employed an in-store OT to provide professional clinical advice and give extra value to customers. Such investments reinforce the company’s commitment to making daily life easier for those who need it most.
Address: Westfield Road, Wallasey, Merseyside, CH44 7HX
Tel: 01516 536000