Senior management at a Peterborough-based mobility firm face sentencing after appearing in court for ‘hard selling’ to vulnerable pensioners.
The court heard that Life Comfort Products fleeced elderly customers with aggressive sales techniques and misleading information.
Staff at the family-run business admitted that the company ignored ‘no cold calling’ stickers and disturbed customers during mealtimes and other commitments, according to the Peterborough Telegraph.
Directors Jacqueline and Geoffrey Turner admitted to training canvassers to be as pressuring as possible. The directors also constructed a script that would pressurise potential clients into a demonstration.
Six members of staff at Life Comfort Products, Geoffrey and Jacqueline Turner, senior officers David Turner and Tim Clark and employees Joel Henry and Brendan Donahue, will be sentenced on January 8, 2018. The firm itself will also be sentenced in January.
The paper reported that another six members of staff appeared in court on Thursday November 9. While four were served with warnings for offences surrounding sales, two sale representatives accepted an enterprise act undertaking.
A 13th man has been charged in connection with the firm and is due to attend Peterborough Magistrates’ Court on Wednesday, November 22.