Parts sourcing problem plagues residents stranded by lift break

Out Of OrderPhoto by Morris MacMatzen/Getty Images

Disabled residents at a block of flats in Bazingstoke have been trapped in their homes for around 12 days after a lift broke and it emerged that the spare parts needed are no longer manufactured anymore.

The lift has now been fixed, but according to residents, the housing association that manages the building, VIVID Housing, said that the repairs were delayed because a new part had to be sourced.

In a statement reported by the Bazingstoke Gazette, VIVID Housing said: “On July 28, the contractor attended to fit the new parts, which unfortunately highlighted another damaged component that was only visible once the lift was moved.

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“This part is no longer produced, and needs to be custom made. We hope to source the part within ten days and fix the lift as soon as possible.”

VIVID housing added: “Last week, we attempted to visit each resident in person to make them aware of this further delay and to offer any support with the daily tasks that may be difficult without the use of a lift. We apologise for any inconvenience caused.”

It was not disclosed who the lift provider is, but there is growing pressure on those responsible for installation and maintenance to ensure that lifts in residencies are always in working order. Following the Grenfell tower fire disabled and elderly people around the country have expressed concern over how they would evacuate a building in the event of a fire.

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