NHS provider recognised for wheelchair services in industry first

A provider of wheelchairs to the NHS has become the first organisation to have received CECOPS accreditation for Wheelchair Services.

The CECOPS Code of Practice for Disability Equipment, Wheelchair and Seating Services is a quality standard created for in-house and contracted-out wheelchair industry.

AJM Healthcare gained accreditation for its North West London Wheelchair Service covering a population of two million. CECOPS certificates were issued to AJM for each of the six NHS Clinical Commissioning Groups (CCGs) that make up the service.

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The company said that gaining CECOPS accreditation evidences its compliance with the aims of the Wheelchair Charter that CCGs are expected to work to.

AJM’s Managing Director, Mark Perress, commented: “Working with our NHS CCG partners, our flagship Wheelchair Service benefits from the CECOPS standards applied to Commissioning and Governance, Service Provision, Clinical and Professional Responsibilities, and Specialist Areas.

“Led by our Quality Manager Mike Radlett, our clinical, admin and logistics staff have worked hard over the last year to implement the Codes of Practice to deliver a fully integrated service, with joined-up working practices and a service user-centric operation.”

AJM Healthcare has been providing wheelchair services to the NHS for more than 30 years, with ISO9001 in place for over two decades and it has had recent success in the transition to the new standard ISO9001:2015.

Quality Manager, Mike Radlett, explained: “the difference the CECOPS code of practice is much more prescriptive than other standards. It is very thorough, and details all the areas such as; eligibility, funding options, clinical assessments, specialist and children’s equipment, hospital discharge and most importantly, the involvement of Service Users and Carers.”

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