National survey launched to improve platform access on UK rail network

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A new survey has been launched to help understand what measures need to be taken and what solutions need to be installed on platforms across the UK rail network.

The Rail Safety and Standards Board (RSSB) has appointed Integrated Transport Planning Ltd (ITP) to undertake the research to explore the attitudes and views of wheelchair users in relation to the unexpected movement of wheelchairs on rail station platforms.

The research will be used to develop guidance for passengers, rail staff and managers on the measures to prevent unexpected movement in the future.

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Backed by Rica, RSSB is looking to understand the experiences of wheelchair users who currently travel by train; find out whether wheelchair users have experienced unexpected movement of their wheelchair on a station platform and explore what could help prevent these incidents.

Rail bosses are coming under increasing pressure to improve access for passengers and recent protests at stations in Glasgow and at London Bridge station demonstrate the demand for improved access and solutions across the UK.

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