Microsoft augmented reality headset being used to aid stairlift installers

Microsoft HoloLens. Photo by Andrew Burton/Getty Images

Thyssenkrupp, a major global industrial group, has started using Microsoft’s HoloLens augmented reality headset to help its engineers to design and install stair lifts.

The company uses the headsets to visualise stairlifts prior to installation so that engineers can quickly scope out measurements and take in considerations like fixtures and obstructions to make the whole process smoother and faster.

Speaking to ITProPortal, Thyssenkrupp’s director of research and innovation, Javier Sesma, explained that the HoleLens also allows customers to visualise how their new stairlift will look and suggest different variations like colour or upholstery.

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It is hoped that this will give customers a greater say in the solution they have installed giving them an overall better client experience and a product that they will be happy to use.

According to Sesma, HoloLens can help to improve efficiency and has made delivery times to the customer by around four times quicker.

The HoloLens is also being used for maintenance and repair so that engineers can be effectively assisted by the company while out on jobs. This is designed to improve safety and efficiency.

Mircosoft describes the HoloLens as “the first self-contained, holographic computer, enabling you to engage with your digital content and interact with holograms in the world around you.”

HoloLens has been widely adopted by companies worldwide including car manufacturer Ford which is using the technology in its design processes.

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