Disability access at Stirling Station has been criticised by campaigners who say that there is no acceptable long-term solution for passengers with mobility issues, despite nearly a decade of complaints.
MSP, Alexander Stewart, will meet with Scotland’s transport minister next month to discuss access improvements.
Lifts have already been installed to improve access to some areas but platform nine remains inaccessible, campaigners have said.
Network Rail and Transport Scotland has said access modifications would be challenging. A study looking at the feasibility of the work found that providing step-free access to platform nine would cost around £3 million to £5 million.
“This is an ongoing issue which seems to just be kicked into the long grass and will be devastating news for the people who use platform nine and who have been looking forward to a positive decision from the Scottish Government for an improvement in access for some considerable time,” Mr Stewart told The Scottish Daily Record.
“Passengers unable to ascend the flight of stairs would easily find themselves trapped there when arriving. I have seen people in wheelchairs being brought down the stairs to the platform and buggies being lifted and carried up. It’s unacceptable.”