Liverpool latest city to launch Uber wheelchair-friendly service

LONDON, ENGLAND – JUNE 02: In this photo illustration, a smartphone displays the ‘Uber’ mobile application which allows users to hail private-hire cars from any location on June 2, 2014 in London, England. The controversial piece of software, which is opposed by established taxi drivers, currently serves more than 100 cities in 37 countries. London’s black cabs are seeking a High Court ruling on the claim that the Uber software is breaking the law by using an app as a taxi meter to determine rates. (Photo by Oli Scarff/Getty Images)

International car hire app Uber is introducing cabs specifically designed for wheelchair users in Liverpool.

UberACCESS will see specifically designed cabs in the city equipped with rear-entry ramps and restraints to allow wheelchair users to ride alongside an additional passenger.

The development comes as Uber says public transport is not always accessible or sufficient for people with low mobility, while taxis offer an expensive solution.

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The new service will uses the same booking and operating system as Uber has previously, with customers booking through the smartphone app, and wheelchair users will be offered the same prices as with the lower-cost UberX option.

Liverpool is the seventh city where the new service has been launched, following in the footsteps of London, Manchester, Birmingham, Leeds, Newcastle and Wolverhampton.

Neil McGonigle, general manager of Uber in Liverpool, told the Liverpool Echo: “Thousands of people in Liverpool already use Uber to get around the city, whether it’s to an early morning train, to meet friends and family, or home after a night out.

“With the launch of UberACCESS we can now offer the same reliable option for wheelchair users to travel on their terms at the touch of a button.”

Liverpool wheelchair users are being offered up to £15 off their first accessible trip by entering the promotional code ‘ACCESSUK’ into the app to celebrate the launch of the service.



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