Lift repair work which started two weeks ago has left residents with limited mobility stuck in their top floor homes at a block of retirement flats in Derby.
The residents say they have been left ‘trapped’ for 10 days and fear they will be unable to get out of their flats until the repair work, which is costing £17,000, is completed.
FirstPort Retirement runs the flats and brought contractors in to replace the lift at Hawthorn Court to ensure its future reliability.
A spokesperson for the firm told the Derby Telegraph: “We brought forward the works to reduce the risk that the old lift might fail or the replacement project be delayed. We consulted with residents prior to initiation and again before rescheduling to ensure that the difficulties for them were minimised.”
“We fully appreciate the impact that it has on our residents when a lift is out of action. A development manager lives on site at Hawthorn Court and ensures that no residents are left stranded in their homes while these works are undertaken.”
Some residents have reportedly been spending hundreds of pounds to stay at hotels during the course of the repair work.