A new Sutton based service, Encompass Living, has launched to assist, support and inform people who have to fund their own care.
People with assets of more than £23,250 are often called ‘self-funders’ and may not be eligible for assistance from their local authority towards the cost of their care and support.
Encompass said many people find it a challenge to obtain information, guidance and practical support, and often don’t know where to turn for help in identifying their options and negotiating with service providers.
Lorraine Thomas, managing director of Encompass Living said, “People want information they know comes from a trusted source when they are faced with making decisions about the support they need to live independent and meaningful lives.
“Living life to the full can seem impossible when you don’t know what your options are and how your support needs can be met in order to maintain your independence.
“We offer a free assessment and work with people every step of the way to identify cost effective options. We provide a fast, responsive and supportive service and one that puts our customer at the heart of the decision-making process.
She added: “We help people who may be elderly, infirm or have a physical or mental disability make the right care choice.
“We do this by identifying individual support needs and providing options specifically designed for them. Our Care Navigators are accredited support brokers, so customers can be assured of a professional service.”
Head of service for Encompass Living, Justin Walker, said: “Think of us as care navigators, guiding people when they are at their most vulnerable and needing care or support to maintain independence or get the most out of life.
“People’s support and care needs do not come neatly packaged into one issue. The task of finding an individual’s support or care plan can be time-consuming and stressful for all concerned.
“It is very much a bespoke service aimed at the individual and their requirements to make their life better.”