Firefighters rescue residents from faulty lift which left people ‘trapped in homes’

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Firefighters have had to save a number of people stuck in a faulty lift which has been blamed for leaving people with mobility issues stranded in a housing complex in Nottingham.

A temporary stairlift has had to be installed at Shelton Lock housing complex after people complained of being stuck for up to 50 minutes. The lift has been problematic for a while and repairs are said to be “complex”.

The homes are operated by Metropolitan Housing which is attempted to repair the lift but is now looking to replace it by the end of November.

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According to a local newspaper residents say there have been problems since April. The lift was initially installed in the 1980s.

A spokesperson from Metropolitan Housing told the Nottingham Post: “The safety and wellbeing of our residents is our top priority and we regret that it has taken some time to fully resolve this complex repairs issue at Staveley Close.

“After carrying out a number of repairs to the lift, which was originally installed in the 1980s, we made the decision to replace it.

“As a temporary measure, we installed a stairlift and advised residents that they could contact the manager at Staveley Close for assistance with mobility aids.

“We expect the work to be completed by the end of November and, in the meantime, will continue to support residents and keep them updated.”

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