Equipment contract wins help boost revenues for Ross Care

Mobility provider Ross Care, which operates a number of wheelchair and equipment services alongside a multi-site retail concept, has underlined a successful financial year by recording a 17% rise in turnover.

The company, which operates across the North West, achieved £12m in sales for the year ended 30 June 2017, according to its latest strategic report filed with Companies House this week.

The report attributes the firm’s successful year in part to being awarded its first wheelchair service clinical contract.

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It also said it had “significantly increased” the number of both its wheelchair approved repairer contracts and community equipment service contracts.

Ross Care opened a new retail concept in Manchester in 2017 which is a fresh take on the traditional model and is as much about advice and signposting as it is about selling mobility aids.

The new addition to its retail arm hopes to prove a market-shift where health and social care can be better integrated.

In the strategic report, Ross Care’s directors stated: “Our investment in the creation of our Independent Living Centre in Greater Manchester underlines our commitment to work with our local authority and NHS partners to support the local neighbourhood.

“The company has made significant capital investment during the year (£1.8m) with the creation of a new service centre in Washington and expansion of the vehicle fleet.”

The business noted that it was “pleased to record improvements in performance across all business activities with increasing contract compliance and service-user satisfaction”.

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