Dudley is the latest Changing Places location for shopping centre operator intu, which is investing money in installing specialist equipment across some of its sites.
The Merry Hill shopping centre is now able to cater for people with severe and profound disabilities who require additional space and equipment to what standard disabled toilets can provide.
Specialist equipment at the newly-installed Changing Places includes an adult-sized changing bench and enough room for a disabled person and up to two carers.
A hoist and height adjustable sink has also been installed, as per the requirements of such a facility.
Opening the new facility, Neil Davies, chairman of Dudley Voices for Choice, a local disability charity, said: “The new Changing Places in intu Merry Hill is a welcome addition to the centre, and now people with disabilities can come along and spend the day here knowing that all of their needs can be met in one place.”
Meanwhile, Naomi Campbell, the centre’s community development manager, said: “We want to ensure that we make intu Merry Hill as accessible and inclusive as we can.
“This important new space will ensure that customers who need access to a Changing Places facility can enjoy a safe and comfortable shopping experience whilst visiting intu Merry Hill.
“It’s one of several measures which we are introducing, including training our staff, to provide welcoming experiences for all.”