Clos-o-Mat spearheads major Alton Towers accessibility improvements

Clos O Mat Alton TowersClos-o-Mat’s Changing Places facility installation at Alton Towers

Clos-o-Mat has supplied and installed new Changing Places and Space to Change facilities at Alton Towers theme park as part of its hefty investment in improving accessibility for visitors.

The new facilities include hoists, changing beds, height-adjustable sinks and enough floor space for two helpers.

It is hoped that the installations will attract thousands of disabled guests and make the resort one of the most accessible UK theme parks.

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Further to this, bosses at the park have expressed a desire for other parks and attractions to follow suit and make investments in improved disability facilities. Installing new facilities is likely to see attractions cashing in on the ‘purple pound’, making them an attractive prospect.

Head of product excellence at Alton Towers, Wayne Burton, commented: “Using information provided by accessibility experts and recommendations from guests made throughout the year, we decided to make a significant investment to install modern Changing Places and Space to Change facilities.

“Since we made the announcement on social media about the new facilities we have been overwhelmed by the response from the public, who will greatly benefit from having these new facilities at the resort. It is another step towards supporting over a quarter million people who cannot use standard accessible toilets in the UK enjoy days out in comfort and with the dignity they are entitled to.”

Meanwhile, Tony Clough MBE, who campaigns for Changing Places and worked closely with the team at Alton Towers Resort for the project, said: “At least one in every 260 people needs additional space or equipment to go to the toilet when away from home. They need room to accommodate themselves and at least one carer, a hoist and a changing bench.

“We go to the toilet about eight times a day so, if you’re at a venue for the day, you will need to address intimate care needs. By now providing these facilities, Alton Towers Resort has enabled the park to be enjoyed by literally thousands of people who otherwise would have had to cut their visit short, or not gone at all.”

In addition to on-site facilities, the resort has improved is accessibility guide to make it better for guests with visual impairments. It also includes information about the Something Special Sensory Garden.

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