Clos-o-Mat has supplied and installed a Changing Places facility as part of a complete revamp of Exeter motorway services.
The main building now features a Changing Places wheelchair-accessible assisted toilet, which can be accessed from north or south, with entry gained by RADAR key, or, if the user doesn’t have the specialist device, staff can open it on request via a deadlock key.
The Changing Places is 12m2 with a wall-mounted height adjustable adult-sized changing bench, washbasin, and ceiling track hoist. Moto, which owns the service station, has further extended use-ability by as many disabled people as possible by replacing a standard WC with a Clos-o-Mat Palma Vita wash and dry (bidet) toilet.
“The Changing Places toilet at Exeter is the fifth we have installed across our network, as part of our drive to deliver even better customer satisfaction,” explained Kirsty Woods, Moto Hospitality marketing and PR manager. “The toilet, with its extra space and equipment, means that thousands of visitors who need physical or technical help to go to the toilet, can now enjoy a comfort break, knowing there is somewhere suitable for them.”
Claire Haymes, Clos-o-Mat’s away from home specialist, added: “Potentially up to 14 million people* need the benefits of extra space, a hoist, changing and washing facilities. By providing the Changing Places, and adding the additional feature of a Clos-o-Mat wash and dry toilet, Moto is enabling many travellers to be able to continue their journey, relieved, and hygienically clean.”
Under Building Regulations and British Standards, a Changing Places is ‘desirable’ in any building to which numbers of the public have access.
MOTO is the UK’s largest motorway services provider and strives to make its sites as accessible as possible. Exeter Services on the M5 is the latest to undergo the transformation.