Care providers ‘must embrace tech to ease local services strain’

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Care providers need to adopt new technology-based ways of working to go hand in hand with the government’s extra £2 billion of social care funding.

That’s according to the executive director of Civica, a public software group, who says the newly announced investment won’t be enough on its own to reduce the strain on local services.

“The additional £2bn investment over the next three years is a strong step in the right direction,” said Paul Bradbury. “However, although extremely important, it’s not just investment that is needed. If we are to manage the growing demand, ageing population and huge strain on local services in health and social care, it is new and technology-based ways of working, that must go hand in hand with this funding.”

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As a supplier that supports integrated health and social care, Civica declared its support for any initiative that underpins closer working between health and social care providers to deliver improved and efficient patient-centric services.

But Bradbury believes that to make the most of such initiatives, organisations need to ensure that smart data and knowledge management is in place.

He commented: “An essential element of this will be innovating and making the transition to digital services. To do this, we not only need to ensure that modern technology is in place but that the employees are fully clued up and equipped with the knowledge to utilise them.

“Exploring pilots with the private sector to identify new ways of working will be invaluable. As we are living in the age of information, public sector services need to ensure they don’t fall behind and make the most of the opportunities and data available to them.”

Image: Getty

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