Care facility accused of equipment failures

Baldock Manor, Google

An inspection at a private hospital in Baldock has found medical equipment to be unsuitable and some bathrooms to be too small for wheelchair users.

The Care Quality Commission (CQC), which regulates care home standards, reported that emergency response equipment in Baldock Manor, including a defibrillator and a blood pressure monitoring machine, did not have batteries and were not ready for use if needed.

The care facility, which specialises in the care of people with mental illnesses and disabilities, has been told it ‘requires improvement’ by the CQC. The regulatory body found a portable oximeter to contain no batteries, although batteries were available. A blood pressure monitoring machine was available but contained no batteries.

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The report stated: “There was no evidence that physical health equipment had been checked or calibrated.”

In addition to this, the inspection deemed that en-suite bathrooms did not have adequate space for wheelchair users.

The report stated: “There was little evidence to support that patients on Oakley female ward were receiving regular showers and baths. En suite bathrooms were not big enough for those dependent on wheelchairs.”

The facility is managed by Nouvita care group which runs seven other sites.

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