£12m Guinness living complex is hub for cutting-edge access solutions

Image: Guinness

A new ultra high-tech retirement complex will feature a plethora of innovative and state-of-the-art access and mobility solutions to aid residents.

The £12m project in Devon, due to be completed in the autumn, consists of a five-storey complex with 60 bedrooms. The flats, aimed at over 55s will be available to rent or buy.

Flats feature video links, cutting-edge alarm systems and the complex has a special charging area for mobility scooters. Flats will also be wheelchair accessible and have wet rooms and fully equipped kitchens.

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Guinness Care, part of the Guinness Partnership is pumping almost £9m into the scheme, which will feature a “digital care solution” through technology firm Appello.

According to, Guinness,  the new technology means residents would benefit from almost instantaneous connection to an alarm receiving centre, and be able to take advantage of room to room calling which can be video enabled to help support social inclusion.

The digital care infrastructure will also allow users to connect tablets and smartphones to sensors and other devices to help residents maintain independence.

“The Quayside will be a state-of-the- art development, providing modern, independent living for those aged over 55. Given the aspirational nature of the development, we wanted to ensure that the technology and services provided within, met the growing expectations of our increasingly technology savvy customers,” Robin Macintosh, head of community services at Guinness Care, told the Totnes Times.

Macintosh added: “With this scheme we are trying to differentiate ourselves and we have seen a growing trend in customers expecting to use technology more in their home.

“We know that many customers now have their own smart devices and ultimately, we expect they will want to link these up to our services. We need to embrace that and through utilising digital we will be able to deliver on that aspirational promise.”

Guinness will reportedly be looking to roll out its model to other extra care properties in the UK once the new systems are securely in place.

Once the new systems are in place Guinness will be looking at rolling it out to its other extra care properties across the UK.

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